A: Yes, our showroom is open to the public. We have a 100,000 SF warehouse and showroom located at 1000 Derita Rd  STE C, Concord, NC 28027.

A: National Kitchen & Bath Cabinetry Inc's cabinets are manufactured in Malaysia.

A: We currently have 8 door styles.

A: All of our cabinets are made of solid wood, including door and frames, with a plywood constructed box. No compressed wood or particle board are used.

A: Yes. All of our cabinets come with 6-way adjustable European hidden metal soft-close hinges on the door, and full extension, under-mounted, soft-close, steel concealed glides for the drawers.

A: No. End panels are not required since all of our cabinet sides are stained/painted to match.

A: Doors and frames are ¾” thick. Cabinet boxes are 5/8” thick.

A: No. Wall glass cabinets are constructed with wall cabinet boxes and shelves. Glass shelves and inserts are sold separately.

A: We only carry tempered glass for our cabinets. Tempered glass is a type of safety glass which is more safe and less likely to cause injury. We have clear and frosted glass inserts, clear glass shelves (packed and sold separately).

A: No. We do not sell countertops.

A: Yes. We only sell to authorized National Kitchen & Bath Cabinetry Inc. contractors, dealers, builders, and retailers.

A: Yes, our products are shipped via popular freight logistic companies (FedEx, UPS, USF REDDAWAY, YRC, etc.). Cabinets are packaged individually in boxes, placed onto a pallet with shrink wrap. Then, orders will be shipped to different locations such as a business with or without a loading dock and forklift, residential, or construction sites. All destinations must be tractor trailer accessible.

A: Yes. National Kitchen & Bath Cabinetry Inc offers curbside delivery only to customers with a delivery address within a 90-mile radius from our warehouse in Concord, NC. For all customers who have requested delivery, we will contact by phone the night prior as a reminder. We will usually send out a reminder (via text message, phone call, and/or email) when orders are out for delivery.

A: Our customers are expected to pick up orders as scheduled. If everything is in stock, customers can pick up their product(s) on the same day or on the next business day (depending on order size and time of order confirmation).

A: No. Our main clients are builders, contractors, retailers, or anyone licensed and related to the cabinet/construction industry.

A: You can fill out our new customer application on our website icon “Become A Dealer”. If you have any questions or need immediate assistance, you can call us at 704-652-7488 or email us at sales@nkbcinc.com.

A: One year limited warranty: National Kitchen & Bath Cabinetry Inc. warrants that all cabinets sold by National Kitchen & Bath Cabinetry Inc are free from defects in material and workmanship for a period of one year from the date of purchase. This warranty does not include labor for removal or replacement of defective part. This warranty applies only to the original purchaser and is not transferable to any other party. This warranty does not extend to defects caused by improper handling, storage, installation assembly or disassembly, damage, product modifications, exposure to the elements, misuse, abuse, or negligence. Variations and environmental exposures not covered. By purchasing the product, the original purchaser acknowledges that natural wood may vary in texture, color, and wood grain and it may exhibit subtle changes as it ages. Sunlight, some, moisture, household cleaners, and other environmental conditions may cause the materials to vary from their original color and to warp, split, or crack. These variations are considered to be natural and related to the environmental exposure of the product and are not covered under this warranty. 

A:  Cancellations or returns after the order is prepared might subject to a 25% of restocking fee.  Products must be in re-saleable condition and accompanied with a receipt or paid invoice with no exceptions. Customers will receive an in-store credit at the time the merchandise is returned. Absolutely no returns or exchanges can be made on any assembled or modified cabinets and special orders such as sinks, faucets, handles, knobs, accessories, closeout items, and etc.

A: We accept company credit cards (Visa / Master), cashier checks, money orders, cash, company checks, and wire transfer. 

A: Our company policy requires a 50% down payment for all orders (assembled or unassembled). The order will be paid in full on the order pickup/delivery/ship date.

A: National Kitchen & Bath Cabinetry Inc offers curbside delivery to customers with a delivery address within a 90-mile radius from our warehouse in Concord, NC. For all customers who have requested delivery, we will contact by phone the night prior as a reminder. We will usually send out a reminder (via text message, phone call, and/or email) when orders are out for delivery.

A:If a customer cancels a delivery or changes their delivery date once order prepared, we will charge for a cancellation fee. All delivery orders are placed onto the truck the evening prior to the delivery date. As a courtesy, if you think you may have a reason to delay or cancel your delivery, please contact us in advance (at least 3-5 business days) to avoid a cancellation fee.

A: Yes. Our customers are expected to pick up orders as scheduled. Orders left in our warehouse become a hazard and are subject to damage as they may be moved around to make way for other orders/activity. Delayed pickup/delivery/shipping including assembled or non-assembled cabinets are subject to a storage fee of $50.00 per day after 3 days of order scheduled pick-up date. If you think you may have a reason for the delay of a pickup/delivery/shipping, please contact National Kitchen & Bath Cabinetry Inc in advance (at least 3-5 business days) to avoid storage fees.