Purchase Order Procedures

Step 1: Purchase

Fax or email your purchase order/list to NKBC. Once we have received your purchase order, one of our sales representatives will verify with you by phone, fax or email and send you a quote.

Step 2: Quote

Double check our quotation carefully along with your original purchase order/list. Let us know if you want to add or make any changes to your order. Once you have confirmed all items on the quote, sign and fax or email us as a confirmation. During this time, any scheduling for pick up, assembly, delivery or shipping will be made. Our company policy requires a 50% down payment at time of purchase (assembled or unassembled). Once the payment has been made, we will send you an invoice.

Step 3: Invoice

Payment in full can be made after an order is confirmed or you can pay the remaining balance during pick up or on the delivery/shipping date. Once we have received payment in full for an invoice, we will send you a paid invoice with a receipt.

Note on Special Orders: All special orders (handles, knobs, sinks, faucets, special cabinets accessories, etc.) require payment in full when customer orders are confirmed.

Step 4: Paid Invoice & Receipt

Once you have received your paid invoice and receipt, be sure to keep both documents for at least one (1) year to contact us with any issues, concerns or questions.

Step 5: Order Pick Up, Deliver and Shipping

All orders should be thoroughly inspected for damages and losses by the purchaser or the purchaser’s designated recipient before the order is accepted and signed for. Notify the driver or releaser if there are any damages right away. Be sure to make notes on the receipt, and take pictures as proof for evidence.